“Saturday evening time reside” is becoming a member of in on many 2022 journey vacationers’ favourite pastime: hating on Southwest airways.
“Over the journey season, we tousled,” Heidi Gardner, having fun with a Southwest worker, mentioned on this week’s episode of the sketch current. “Our system collapsed and 1000’s of flyers have been left stranded. and also you understandably screamed at us for days on finish, method greater than you mostly do.”
Southwest reported a $220 million loss after taking worthwhile of $800 million from canceling round sixteen,seven-hundred flights over the previous 10 days of December, in accordance with airline executives in the course of the provider’s fourth-quarter earnings name Thursday.
The Transportation division is investigating whether or not Southwest scheduled extra flights than it might realistically anticipate to deal with, which it says would violate federal legal guidelines in the direction of deceptive commerce practices. Southwest says its schedule was “thoughtfully designed,” and the airline had ample staffing.
however by no means fear. On “SNL,” Southwest has vowed to make modifications so as to current a “elevated, extra trendy Southwest expertise.”
“For starters, we’re lastly upgrading our complete communication system to 2008 Dell computer systems,” Gardner mentioned — a step up from their 2002 Thinkpad Laptops.
The sketch additionally included jokes that the airline will incorporate a premiere lounge by holding two or three tables at an lively Starbucks and would possibly maintain observe of air site visitors with their 2002 Thinkpad Laptops rather than pen and paper.
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The airline may even type baggage by coloration to protect luggage from getting misplaced. for event, all pink luggage will go to Dallas and blue to Charlotte, North Carolina. This additionally makes bag sorting passengers’ accountability.
“right here at Southwest, errors have been made, and that is on us, principally. however a quantity of of it is on you,” Gardner mentioned. “as quickly as extra, you buy a Southwest ticket. You clearly do not respect your self, so why ought to we?”
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Contributing: David Koenig and Michelle Chapman, The associated Press
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