Southwest flight cancellations inside the hundreds: Key information for journey

Southwest airways prospects are scrambling to fluctuate journey plans amid one other day of heavy cancellations.

larger than 2,500 Southwest flights are canceled Wednesday, after roughly 5,600 cancellations throughout Monday and Tuesday, primarily based on FlightAware, which tracks flight standing in exact time. FlightAware is already reporting larger than 2,300 Southwest cancellations for Thursday. 

“With consecutive days of extreme winter climate throughout our community behind us, persevering with challenges are impacting our prospects and workers in a critical method that is unacceptable,” Southwest acknowledged in a press launch. “As we proceed the work to recuperate our operation, we have now made the various to proceed working a lowered schedule by flying roughly one third of our schedule for the subsequent a quantity of days.”

this is what Southwest prospects ought to know.

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What occurs if Southwest cancels my flight?

prospects whose flights are canceled may rebook or request a refund for his or her flights. 

furthermore, all Southwest prospects who had been scheduled to fly by means of Jan. 2, 2023 may rebook with out paying extra prices or fly standby inside 14 days of their real journey date between beforehand booked cities.

Flights may even be rebooked on Southwest’s web web site or by cellphone at 1-800-I-FLY-SWA. prospects who name ought to count on prolonged wait occasions.

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Is there any approach to get refunds on Southwest?

prospects whose flights had been canceled may fill out a type on Southwest’s web web site to request a refund, in the event that they decide to not rebook.

The division of Transportation requires all airways to current refunds when a flight is canceled for any motive. guidelines about delays are extra difficult and fluctuate extensively. The DOT’s dashboard for vacationers lists insurance coverage policies by airline.

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am i ready to be reimbursed for further funds? 

Southwest prospects impacted by cancellations or a “important flight delay” between Dec. 24 and Jan. 2 may submit receipts by digital mail for reimbursement consideration. 

“we’ll honor low price requests for reimbursement for meals, lodge, and alternate transportation,” the airline acknowledged on its web web site.

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what quantity of flights did Southwest cancel?

Southwest has canceled barely beneath eight,000 flights between Monday by means of Wednesday, primarily based on FlightAware.

what’s Southwest doing about cancellations?

Southwest is reaching out to impacted vacationers and asking fully different prospects, who aren’t scheduled to fly all by means of the subsequent seventy two hours, to delay calling to maintain away from tying up busy cellphone traces.

The airline is extra probably to be apologizing for “falling quick,” saying “our heartfelt apologies for this are simply starting.”

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Why is Southwest airways canceling flights?

Southwest acknowledged it was “absolutely staffed and ready” heading into the journey weekend, however extreme climate compelled operational adjustments, and it is now making an try to recuperate.

“We’re working with safety on the forefront to urgently handle huge-scale disruption by rebalancing the airline and repositioning crews and our fleet finally to most interesting serve all who plan to journey with us,” the airline acknowledged, calling the work intentional, vital and geared in direction of avoiding “final-minute inconveniences.”

Is the federal authorities serving to with canceled flights?

each the division of Transportation and Senate Committee on Commerce, Science, and Transportation plan to look into the cancellations. President Joe Biden acknowledged airways is extra probably to be held accountable.

Transportation Secretary Pete Buttigieg informed CNN on Tuesday Southwest airways’ “system actually has fully melted down” and that he met with the service’s CEO to debate accountability and subsequent steps, collectively with attainable fines.

“I made clear our division is extra probably to be holding them accountable for his or her tasks to prospects, each to get them by means of this event and to guarantee that this may’t happen as quickly as extra,” he acknowledged.

“The CEO pledged to me that they will not solely meet however they may exceed the client requirements and commitments that they’ve made to us beforehand and we’re ready to implement,” Buttigieg added. 

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